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On 1 September 2026, Sony will delete 551 films and TV shows from the libraries of PlayStation customers in the UK and Europe who paid for them. Refunds issued: none. This site explains why that is bollocks, and what the law ought to do about it.
Counting down to 00:00 BST, 1 September 2026. Set a reminder. Sony has.
Below is a reconstruction of what "buying" a film on a digital storefront actually gets you. Scroll down and watch your purchases become somebody else's licensing decision.
SERVING YOU SINCE WHENEVER
UNTIL FURTHER NOTICE
| TERMINATOR 2: JUDGMENT DAY | £9.99 |
| TOTAL RECALL | £7.99 |
| APOCALYPSE NOW: FINAL CUT | £11.99 |
| HOT FUZZ | £6.99 |
| PADDINGTON 2 | £8.99 |
| PAN'S LABYRINTH | £7.99 |
| + 545 OTHER TITLES | £LOTS |
| ITEMS "PURCHASED" | 551 |
| ITEMS ACTUALLY OWNED | 0 |
| REFUND DUE | £0.00 |
CASHIER: CONTENT LICENSING AGREEMENTS
US CUSTOMERS: KEEP EVERYTHING, OBVIOUSLY
THANK YOU FOR LICENSING WITH US
NO RETURNS. NO REFUNDS. NO FILMS.
* "Buy" means: acquire a revocable licence to view content until such time as an agreement you have never seen, between two companies you have no relationship with, expires for reasons nobody will explain. The PlayStation End User Agreement — like most storefronts' terms — has said "licence" all along. It's just the shop front that said "buy". The word on the button is doing an enormous amount of dishonest work.
This is not a one-off. It's a pattern with a timeline.
No digital store owner, partner or third-party seller may remove content that has been "purchased". If the button said buy, the customer keeps it. Simple as that.
If your account is closed — for whatever reason — purchased content must transfer to a similar service elsewhere. Portability of digital goods should be a legal right, not a favour.
If a distributor pulls content from a store, it must remain downloadable from that store or another, free of charge. If that's genuinely impossible, reasonable compensation must be paid. "Due to our content licensing agreements" should not be a magic incantation that makes your money disappear.
None of this is just one blogger grumbling. The Alex Neill v Sony claim at the UK's Competition Appeal Tribunal — brought on behalf of around 11 million UK consumers — alleges Sony abused its dominant position by blocking all competition on the PlayStation Store, overcharging for digital games and add-ons by around 20%.
The claimants' benchmark: physical copies of the same games, sold in a competitive market, averaged about 20% cheaper than their digital equivalents.£2 billion
Estimated total damages — roughly £182 per class member. The ten-week trial concluded in May 2026 and the Tribunal is now deliberating. Sony's defence: it competes with Xbox and Nintendo at the console level. The rather compelling response: nobody standing in Argos can calculate a console's lifetime digital game costs before buying it.
A parallel Dutch case on behalf of 1.7 million gamers reckons the digital premium there runs to 47%, with further actions under way in Portugal and Australia. And there's precedent: the Tribunal ruled against Apple over its 30% App Store commission, to the tune of £1.5 billion.